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A few letters and notes from my
customers.
Return to Home PageRichard I just wanted to let you know that after
installing the gutters and placing the dirt around the house and leaving the sprinkler off for a while the house has begun
to shift back. The front storm door is almost shutting without having to pull on it and one of the locks that would
not lock is almost engaging all the way.
My money was well spent with you and I am very pleased with the results.
Now just some more time before we go in and paint and fix the spots that moved.
Thanks for your help sir,
Mark,
Hello Richard-your conversation and advice to me on
our "Highgrove street house for sale" was "a light in the dark" last August(?). We found someone
to replace the rotted beam under the tub and floor jack it a bit . The piers were fine.(all from your advice after your careful
listening and "try this first") and it leveled up fine and has held even with torrential rains. We still have some
work to do (now cosmetic) before (we hope) the neighborhood market turns better to sell. I still house my office there for
now. Its 3 blocks from my home. You are in my personal file, I will send others to you.
So nice to know a really good
guy! Merry Christmas.
Mary Ann
Richard, I just got off the phone with Bud at---------. I just called him because I
had heard from NO ONE and I wanted to touch base with him on the cracks and the drains over here. He told me that
you e-mailed him!!! I just had to e-mail you and tell you how much respect I have for you - to think that you actually
contacted him is beyond belief to me. I have never had anyone go to bat for me like that and I just want you to know
how much I appreciate it. Thanks again and again, Betty Bradshaw
Richard, It looks like we might really be able to buy this
house. Thanks so much for your help today. I feel so much better. We will get to work soon on the soil levels
and drainage issues. I'm glad I took a few of your cards. I've told a few people about your service and
they wanted to record your contact info. Thanks again, Nancy
Fort Worth, TX
Richard. Thank you for your kindness in
answering my foundation and soil concerns over the phone. It is such a welcome change to find such kind people in
this world. I will keep your information and pass your web page to all my family and friends. Bless
you, kind man, bless you! Regards Deb in Plano
Hey
Richard how are your sir? This is Mark in Arlington, you came to my home to give me some advice. I now have gutters
completely around our home and I can already tell the difference in how the water drains more away from my home. I had
my landscaper call you, Jeff Godbold, thanks for talking with him and he is going to do the dirt work for me at a very reasonable
price very soon.
I feel so much better after your visit and you were worth every penny I paid you for your outstanding
knowledge and the ability to explain things in laymen's terms. Feel free to use this sentence as a very satisfied
customer.
The house is already starting to shift back and I am confident once I have the dirt work done around
the home and then just let Father time take over that our home will move right back where she belongs.
I just wanted
to say hello and I have given your name and number to several of my friends begging them not to spend money on piers
until they have spoken with you. If they do not call it is there loss in a lot of money.
Have a great Halloween
sir and thanks again for your advice.
Sincerely,
Mark
Just a quick thank you. Not that you need any more references , but should the need arise , please put me down.
Chris Ellis
Canton
Hi Richard.
Thanks so much for seeing us on Monday.
Scott and I are so glad you allowed us to take that appt time and that we got to visit with you.
We have had several
companies come out and give us estimates for the HPT. We have decided on Delta 1 to do that and the testing, they said they
would apply some of the costs of the test to the costs of the repair, which is good for us. Plus we have a coupon from them
as well. We also called our insurance company and we do infact have coverage for slab leaks. THANK GOD! Tomorrow morning they
are coming out to the the pressure test and then we have to call in the claims adjuster. Heres to hoping everything goes well
with all that and the leak is easy to find and repair.
If you can think of anything we need to ask about or mention
please give me a call.
Thanks so much!
Thanks for the newsletter. It was very timely because I getting ready to drop you an email with a report and
a question. We have done all of the remedial work that you suggested (replacing the gutters and adjusting the drainage
away from the foundation. I feel like we have done everything that you recommended. We have repaired the damage
inside and have had no cracks since then. With all of the rains that we have had we stopped the soaker sessions, but
having lived in this country all my life I know that the rains will not continue much longer. My question is, through
the winter do we need to continue to use the soaker or are we good until summer comes along? Thanks again for all of
your help. I am recommending you to everyone that I know that have foundation problems. Chas.
Hello Mr. Rash,
Just wanted to thank you again for squeezing us in on Thursday afternoon. It was a great relief for both of us to hear
your opinion and we appreciate all the advice. Skip was able to leave on his trip with a somewhat clear head (he can always
find things to worry about). Coming from NC we are able to deal with termites, hurricanes, even a nor'easter, but watering
our foundation..well that is a new one.
Thanks again.
Debi Smith
Howdy
Richard Thought I'd
let you know: we patched the place up, made it pretty, and the house sold to an older couple here, instructor at TWU, as an
investment house. We got about 15% under market but sold in 2 weeks. Thanks for the information & pointing us to
Brian, he was excellent. He took elevations, looked at the house history, and wrote an nice analysis all free of charge. The
new owners will utilize him if they have issues. Our new place is fantastic and I sure hope we never have issues with it... Thanks again
& best regards,
Richard,
I truly appreciate you coming out to take a look at my house. You gave me some relief from the stress I was feeling about
the foundation issues in this old house. I was expecting to hear: Put on a hard hat, and get 10 Grand (or more) ready. This
place is about to fall over! Incidentally, I"m sure that's what I would have heard had I called the foundation company
of the month that I heard on the radio. I thank the Lord that I found your site before I called any of them.
I will take your recommendations to heart, get started with the soaker hoses tonight, and keep you posted.
Thanks very much!
Stephen Holland
When we discovered foundation problems, we also discovered the problem of finding the truth. We were told by several contracts
that we needed piers (support) around the entire perimeter of the house. Some contractors said we needed as many as 20 piers
and even wanted to cut through the foundation inside the house and place piers there. Since contractors get paid by the number
of piers, the more you agree to install, the more they get. Richard Rash outlined a solid, reasonable approach to fixing
the problem. (We ended up with half as many piers as some recommended and no piers inside the house.) I didn't know it initially,
but over time I've come to learn that he was the only person who actually understood what was going on with our foundation.
I'm convinced it would be foolish to spend thousands of dollars on foundation work without an independent second opinion.
Richard is independent of the contractors and knows and understands foundation repair. If you aren't familiar with the process,
he'll help you through the process and can save you thousands of dollars.
Phillip Hinkle
Grapevine,TX
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