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A few letters and notes from my
customers.
Hi Richard,
Got our report said we need 22 piers
for a total of $9,190. I had him squirming with some questions that I asked him, thanks to you:) And he set up his "elevation
machine" exactly where you said he would.
We were wondering if we could buy you a cup of coffee Sat a.m. before
you start your day and let you look over the report.
We have found a man do to our dirt and it will be a 70/30,
clay/sand mixture. We are meeting him on Sunday to show him what we need.
Tomorrow we are having the leak test
done.
Let us know about coffee Sat a.m. and we can come wherever is convenient for you, we just sincerely appreciate
you.
BTW we have been reading over their warranty....One of the conditions that will void the warranty is if the
structure is not reasonably maintained (i.e. proper or controlled watering, etc.) WOW! THAT'S NOT TO VAGUE!!!
Hope to see you Sat.
Well we have a leak and the ironic thing is I told the foundation company I was getting a test done
and he said I was wasting my money, he didn't see any signs of a leak.
I have quickly learned that the foundation
companies prey on fear and they don't treat the problem just the symptoms. So if I would have spent the 1$0k like most
people do and hadn't check for leaks or fix the soil issues, the same thing would have happened again.
The
plumber put a balloon in the line and filled up the pipe where the toilet was. Immediately, the water level dropped 6-8 inches,
we did this a couple of times to make sure all air was out of the lines and it again went down 6-8 inches and held there for
over 2 hours.
The plumber is coming back Tuesday to isolate different areas in the house to pinpoint the leak.
He said the good news is that it shouldn't be to deep below the slab since it only dropped 6-8 inches.
He said
the pinpoint testing ,worst case, would cost $700 and the repair, worst case, would be $1K.
Does this price sound
reasonable and the proper procedure?
I also have an appointment with a sprinkler company to hook up a separate
soaker station to run off of my current sprinkler system.
Thanks once again to you Richard for telling us to get
the leak test or we would have never found out.
Much appreciated,
Cody
PS I have an idea for your
business, if you like, put our email correspondences on your website as a referral. Potential clients could actually see a
real life problem first hand and how tremendous you are about follow-up and customer service. Just a thought,
Hey Richard, I hope all is well. I have been giving your name and
number to everyone.
I wanted to give
you an update.
Remember last time I said
that a plumber said we had a sewer leak? Well, he was going to charge me $2k to dig up my slab and repair. Well I decided
to get a second opinion. I found a great plumber who came out and tested for 2 hours and couldn't find a leak anywhere.
That other plumber should be ashamed of himself, how many people pay money that they shouldn't and go through the needless
stress and hassle of having the floor ripped up? Between the plumber and the foundation companies, people really need to be
informed.
We have been working non-stop
after we met you and we finally have everything complete.
I have attached a pix to show you the dirt that I put all around the house like you suggested. I found a great
dirt company that mixed it 70/30, clay-sand.
I
had a soaker system permanently installed and attached to my existing sprinkler system. The soaker runs around the entire
foundation about 12 inches from the wall and is underneath the dirt you see in the picture.
If I had listened to the people who were only out to make a buck, I would have spent
$13,000+ AND my foundation symptoms would have been temporarily fixed but not the underlying problem.
Instead, because of you, I have spent $1,800 AND the problem
has been fixed. There is no doubt in my mind that the house will right itself. In fact, I can honestly see a difference in
the door jam that was off center, after only 2-3 weeks of watering the foundation.
My wife and I have thanked God for you coming into our lives. If there is anything
I can do for you or your business, please don't hesitate to let me know.
Warmly,
Cody
Return to Home PageRichard I just wanted to let you know that after
installing the gutters and placing the dirt around the house and leaving the sprinkler off for a while the house has begun
to shift back. The front storm door is almost shutting without having to pull on it and one of the locks that would
not lock is almost engaging all the way.
My money was well spent with you and I am very pleased with the results.
Now just some more time before we go in and paint and fix the spots that moved.
Thanks for your help sir,
Mark,
Hello Richard-your conversation and advice to me on
our "Highgrove street house for sale" was "a light in the dark" last August(?). We found someone
to replace the rotted beam under the tub and floor jack it a bit . The piers were fine.(all from your advice after your careful
listening and "try this first") and it leveled up fine and has held even with torrential rains. We still have some
work to do (now cosmetic) before (we hope) the neighborhood market turns better to sell. I still house my office there for
now. Its 3 blocks from my home. You are in my personal file, I will send others to you.
So nice to know a really good
guy! Merry Christmas.
Mary Ann
Richard, I just got off the phone with Bud at---------. I just called him because I
had heard from NO ONE and I wanted to touch base with him on the cracks and the drains over here. He told me that
you e-mailed him!!! I just had to e-mail you and tell you how much respect I have for you - to think that you actually
contacted him is beyond belief to me. I have never had anyone go to bat for me like that and I just want you to know
how much I appreciate it. Thanks again and again, Betty Bradshaw
Richard, It looks like we might really be able to buy this
house. Thanks so much for your help today. I feel so much better. We will get to work soon on the soil levels
and drainage issues. I'm glad I took a few of your cards. I've told a few people about your service and
they wanted to record your contact info. Thanks again, Nancy
Fort Worth, TX
Richard. Thank you for your kindness in
answering my foundation and soil concerns over the phone. It is such a welcome change to find such kind people in
this world. I will keep your information and pass your web page to all my family and friends. Bless
you, kind man, bless you! Regards Deb in Plano
Hey
Richard how are your sir? This is Mark in Arlington, you came to my home to give me some advice. I now have gutters
completely around our home and I can already tell the difference in how the water drains more away from my home. I had
my landscaper call you, Jeff Godbold, thanks for talking with him and he is going to do the dirt work for me at a very reasonable
price very soon.
I feel so much better after your visit and you were worth every penny I paid you for your outstanding
knowledge and the ability to explain things in laymen's terms. Feel free to use this sentence as a very satisfied
customer.
The house is already starting to shift back and I am confident once I have the dirt work done around
the home and then just let Father time take over that our home will move right back where she belongs.
I just wanted
to say hello and I have given your name and number to several of my friends begging them not to spend money on piers
until they have spoken with you. If they do not call it is there loss in a lot of money.
Have a great Halloween
sir and thanks again for your advice.
Sincerely,
Mark
Just a quick thank you. Not that you need any more references , but should the need arise , please put me down.
Chris Ellis
Canton
Hi Richard.
Thanks so much for seeing us on Monday.
Scott and I are so glad you allowed us to take that appt time and that we got to visit with you.
We have had several
companies come out and give us estimates for the HPT. We have decided on Delta 1 to do that and the testing, they said they
would apply some of the costs of the test to the costs of the repair, which is good for us. Plus we have a coupon from them
as well. We also called our insurance company and we do infact have coverage for slab leaks. THANK GOD! Tomorrow morning they
are coming out to the the pressure test and then we have to call in the claims adjuster. Heres to hoping everything goes well
with all that and the leak is easy to find and repair.
If you can think of anything we need to ask about or mention
please give me a call.
Thanks so much!
Thanks for the newsletter. It was very timely because I getting ready to drop you an email with a report and
a question. We have done all of the remedial work that you suggested (replacing the gutters and adjusting the drainage
away from the foundation. I feel like we have done everything that you recommended. We have repaired the damage
inside and have had no cracks since then. With all of the rains that we have had we stopped the soaker sessions, but
having lived in this country all my life I know that the rains will not continue much longer. My question is, through
the winter do we need to continue to use the soaker or are we good until summer comes along? Thanks again for all of
your help. I am recommending you to everyone that I know that have foundation problems. Chas.
Hello Mr. Rash,
Just wanted to thank you again for squeezing us in on Thursday afternoon. It was a great relief for both of us to hear
your opinion and we appreciate all the advice. Skip was able to leave on his trip with a somewhat clear head (he can always
find things to worry about). Coming from NC we are able to deal with termites, hurricanes, even a nor'easter, but watering
our foundation..well that is a new one.
Thanks again.
Debi Smith
Howdy
Richard Thought I'd
let you know: we patched the place up, made it pretty, and the house sold to an older couple here, instructor at TWU, as an
investment house. We got about 15% under market but sold in 2 weeks. Thanks for the information & pointing us to
Brian, he was excellent. He took elevations, looked at the house history, and wrote an nice analysis all free of charge. The
new owners will utilize him if they have issues. Our new place is fantastic and I sure hope we never have issues with it... Thanks again
& best regards,
Richard,
I truly appreciate you coming out to take a look at my house. You gave me some relief from the stress I was feeling about
the foundation issues in this old house. I was expecting to hear: Put on a hard hat, and get 10 Grand (or more) ready. This
place is about to fall over! Incidentally, I"m sure that's what I would have heard had I called the foundation company
of the month that I heard on the radio. I thank the Lord that I found your site before I called any of them.
I will take your recommendations to heart, get started with the soaker hoses tonight, and keep you posted.
Thanks very much!
Stephen Holland
When we discovered foundation problems, we also discovered the problem of finding the truth. We were told by several contracts
that we needed piers (support) around the entire perimeter of the house. Some contractors said we needed as many as 20 piers
and even wanted to cut through the foundation inside the house and place piers there. Since contractors get paid by the number
of piers, the more you agree to install, the more they get. Richard Rash outlined a solid, reasonable approach to fixing
the problem. (We ended up with half as many piers as some recommended and no piers inside the house.) I didn't know it initially,
but over time I've come to learn that he was the only person who actually understood what was going on with our foundation.
I'm convinced it would be foolish to spend thousands of dollars on foundation work without an independent second opinion.
Richard is independent of the contractors and knows and understands foundation repair. If you aren't familiar with the process,
he'll help you through the process and can save you thousands of dollars.
Phillip Hinkle
Grapevine,TX
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